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Located on the ground level near the Lonsdale Street entrance, our Concierge team will assist you with a number of conveniences including:

Store information

Information about Melbourne City and events

Dining and entertainment suggestions

Transport information and taxi or SkyBus booking

Gift ideas

Emporium Gift Cards purchase

Wheelchair or motorised scooter hire

Stroller hire

Phone charge service

Complimentary delivery of your shopping parcels to your hotel


Call 03 8609 8221 or click on the icon below to speak to a Concierge member via Live Chat.