We’re here for you - Emporium Melbourne trading update
In line with Victorian Government directions, the current COVID restrictions will be extended until 11:59pm on Thursday 2 September. Selected stores and services will be open for you to shop for the essential products and services you need, and for click and collect services.
To understand which stores are open and operating click and collect, please visit our store opening hours.
If you do need to visit the centre for essential services, please help us keep yourself and the community safe by wearing a facemask, checking in where available, and keeping a healthy distance from each other.
If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.
The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.
We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.
For the latest health advice, and to stay informed, we recommend visiting https://www.dhhs.vic.gov.au/coronavirus
Please take care of yourselves, your families and friends during this uncertain time.
Our focus remains the health, wellbeing and safety of everyone in our centres - our customers, retailers, team members and the broader community.
Of course, we continue to have a range of stringent and protective measures in place including:
Your comfort and well-being is our main priority. We are taking extra precautions to ensure our centre is clean and hygienic every time you visit.
HEAT MAPPING TECHNOLOGY
We are minimising busy zones and built-up areas with the latest heat mapping technology.
We have signs to help you navigate store entry and exit points at a safe distance from others.
Know that high-touch areas are cleaned every 20 minutes, and a full clean of the entire centre including loading bays takes place every night.
We have increased our COVID security team to monitor social distancing requirements.
COMPLIMENTARY HOSPITAL GRADE HAND SANITISER
No-touch dispenses are readily available at the main entrance points and throughout the centre.
ANTIBACTERIAL BUTTON SHIELD
All lift button touch-points have been fitted with an antibacterial protective film to keep you safe.
UV CLEAN AIR LIFTS
A new state-of-the-art purification system automatically disinfects surfaces in all lifts without the use of harmful chemicals.
The Cafe Court will now be using biodegradable single-use cutlery and crockery.
Face masks must be worn indoors and outdoors by anyone aged 12 years and over, whenever you leave your home – unless a lawful exception applies.
Keep at least 1.5 metres between yourself and others.
It’s important to plan your visit before you arrive, in order to shop safely and efficiently. Use our centre directions and map to find store locations and decide which entry is most convenient for you.
Wash your hands regularly, including after touching common surfaces. Use the hand sanitiser conveniently placed throughout the centre.