We’re here for you - Emporium Melbourne trading update
Your health and wellbeing is our number one priority, and that’s why we continue to employ COVIDSafe measures to ensure the centre is clean and hygienic every time you visit, including providing hand sanitiser at our entries, focused high touchpoint cleaning, and providing visibility to peak trading times on our HomePage so that you can plan your visit. We encourage healthy physical distancing, good hygiene and if you are unwell please stay home and seek medical advice.
Following the recently updated restrictions announced by the Victorian Government we wanted to share the updates on what this means for you and our centres from tomorrow – Friday, 25 February at 11.59pm. Masks will only be required indoors in the following circumstances, unless an exemption applies:
Full details on the latest guidelines can be found at: www.coronavirus.vic.gov.au
Please note that retailers are responsible for ensuring employees and customers comply with guidelines and regulations set by the State Government. Each of our centres across Victoria will continue to operate using COVIDSafe Plans. We recognise the important role we play in operating our centre in accordance with its COVIDSafe Plan and we want our customers, retailers, teams and contractors to continue to support one another.
Our focus remains the health, wellbeing and safety of everyone in our centres - our customers, retailers, team members and the broader community.
Of course, we continue to have a range of stringent and protective measures in place including:
Your comfort and well-being is our main priority. We are taking extra precautions to ensure our centre is clean and hygienic every time you visit.
HEAT MAPPING TECHNOLOGY
We are minimising busy zones and built-up areas with the latest heat mapping technology.
We have signs to help you navigate store entry and exit points at a safe distance from others.
Know that high-touch areas are cleaned every 20 minutes, and a full clean of the entire centre including loading bays takes place every night.
We have increased our COVID security team to monitor social distancing requirements.
COMPLIMENTARY HOSPITAL GRADE HAND SANITISER
No-touch dispenses are readily available at the main entrance points and throughout the centre.
ANTIBACTERIAL BUTTON SHIELD
All lift button touch-points have been fitted with an antibacterial protective film to keep you safe.
UV CLEAN AIR LIFTS
A new state-of-the-art purification system automatically disinfects surfaces in all lifts without the use of harmful chemicals.
The Cafe Court will now be using biodegradable single-use cutlery and crockery.
Face masks must be worn indoors and outdoors by anyone aged 8 years and over, whenever you leave your home – unless a lawful exception applies.
Keep at least 1.5 metres between yourself and others.
It’s important to plan your visit before you arrive, in order to shop safely and efficiently. Use our centre directions and map to find store locations and decide which entry is most convenient for you.
Wash your hands regularly, including after touching common surfaces. Use the hand sanitiser conveniently placed throughout the centre.